OUR SERVICES

iGaming TEFL Course: Customisable Business English for the iGaming Sector
 
Course Overview
 
This iGaming TEFL (Teaching English as a Foreign Language) course is designed specifically for professionals working in the iGaming industry. It delivers targeted Business English training within the context of iGaming, ensuring that students develop practical language skills directly relevant to their day-to-day roles. The course can be fully customised to meet the specific needs of your company and your team, with content tailored to your business operations, communication style, and strategic objectives.

 
Key Features

• Customisable curriculum to reflect your company’s processes, products, and communication standards

• Delivered by an experienced TEFL certified trainer with expertise in both Business English and the iGaming sector

• Delivered in ten 90 minute lessons spread across two weeks for a total of 15 hours of instruction

• Flexible delivery: live online, classroom, or blended learning options

• Small groups: maximum of eight students 

• Interactive modules with real-world iGaming scenarios, role-plays, and case studies

• Progress tracking, assessment, and certification upon completion

 

Who Is It For?

• iGaming professionals at all levels: operations, customer service, marketing, technology, compliance, sales, and management

• Teams seeking to improve internal and external communication in English

• Companies looking to up-skill staff for global business environments

 
 

Core Topics Covered

• iGaming industry terminology and business context

• Meetings: chairing, participating, and following up in an iGaming environment

• Professional emails: customer support, B2B, and internal communication

• Business calls: handling customer queries, partner negotiations, and remote team discussions

• Reporting: creating, presenting, and interpreting business and regulatory reports

• Negotiations: supplier agreements, affiliate deals, and compliance discussions

• Formal vs. informal communication: adapting tone for different stakeholders

• Socialising and networking: building relationships at industry events and online

• Compliance and regulatory language: understanding and communicating rules and procedures

• Problem-solving and conflict resolution in a multicultural iGaming workplace

 

Course Structure

• Needs analysis and customisation session with your company

• Modular lessons with practical exercises and industry-specific language

• Realistic simulations: meetings, calls, emails, and negotiations

• Ongoing feedback and language coaching

• Optional integration of company documents, policies, and workflows

 

Learning Outcomes

• By the end of the course, participants will be able to:

• Communicate confidently and accurately in English within an iGaming business context

• Use appropriate industry-specific vocabulary and expressions

• Handle meetings, calls, emails, and negotiations with greater fluency and professionalism

• Adapt communication style for different audiences and purposes

• Understand and convey compliance and regulatory information clearly

• Build stronger professional relationships with colleagues, partners, and clients

 

Customisation Options

• Company branding and integration of your business materials into the course

• Focus on specific departments (e.g., customer service, compliance, sales)

• Jurisdiction-specific and regulatory content possible for global teams

• Flexible scheduling to suit shift patterns and international teams

 

Delivery and Support

• Live on-line or in-person sessions led by an iGaming and Business English expert

• Progress reporting and post-course support for continued development

 

Certification
Participants receive a certificate of completion, demonstrating their enhanced Business English skills in the iGaming context.
 
 
This course ensures your team is equipped with the language and communication skills essential for success in the fast-paced, international world of iGaming, with the flexibility to align with your company’s unique needs and goals